The end of the 2G era is in sight
The 2G network is over thirty years old. New networks such as 4G and 5G are faster, more stable, and more secure. That is why KPN is switching off 2G on December 1, 2027. This gives consumers, businesses, and suppliers ample time to check whether they need to take action. KPN explains how this works.
Tijmen Wigboldus, responsible for mobile networks at KPN: “The 2G network is already more than thirty years old. I was not even a year old when the first 2G applications came onto the market. Meanwhile, telecom companies worldwide are switching off 2G because the current generation of network technologies, 4G and 5G, are faster, more stable, and more secure. In the Netherlands, too, you can see that other telecom companies have already switched off 2G, or are in the process of doing so.” Wigboldus: “Many smartphones and devices have been operating via 4G or 5G for years. But some devices, such as older phones, alarm buttons, sensors, and charging stations, still use 2G. After December 1, 2027, they will no longer be able to connect to the KPN network. To prevent this, people need to take action.”
How do you know if your device is compatible with 4G or 5G?
“Naturally, we help with that. For example, many people don’t know whether their old phone works on 4G or 5G. We have come up with a solution for that. Customers don’t have to wait until December 1, 2027, because then it will be too late. Anyone with a phone with a KPN SIM card can call 1204 for free, and you will immediately hear whether the device is suitable for making calls via 4G or 5G. If necessary, the caller will receive advice on what needs to be done. Consumers will also receive assistance with replacing old devices or SIM cards and with adjusting settings,” says Wigboldus.
What does this mean for companies that work with 2G?
It is important for companies and organizations to start now. Tracing, replacing, and testing devices can take a long time, especially with large numbers. KPN has been actively informing business customers and partners about the end of 2G since 2022. KPN helps them, among other things, to map out devices that still use 2G. Suppliers can test, in consultation with KPN, whether their services depend on 2G.
What if I have an alarm button that uses 2G?
Users of an alarm button would do well to check whether their device still relies on 2G. Anyone in doubt can contact their supplier. They know which technology the device uses and what steps are required. KPN calls on suppliers to actively inform their customers and guide them in switching to a suitable alternative.