E-sim in Europe with KPN Travelsim
Whether you're capturing precious moments on Instagram, navigating with Maps, or simply keeping in touch with loved ones back home, we've got you covered.
With our international e-sim, we offer you peace of mind, ensuring you stay connected wherever your adventures takes you in Europe. Say goodbye to the hassle of searching for wifi hotspots or dealing with unpredictable roaming charges.
Choose your Travelsim
Our e-sim Europe includes different data plans. Once the purchase process is complete, you can easily install the Travelsim e-sim through the My Account-page.
How to activate your e-sim
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Frequently asked questions about Travelsim
Payment methods?
We support the following payment options: Credit Card payment (Mastercard, VISA and American Express)
Why do I need to create an account?
Your privacy is important to us. By creating an account your Travelsim will be activated in a secure environment. Running out of data? You can activate top ups easily through your account as well.
What will happen with my personal information?
We use your personal data for optimizing our platform and services only. We do not to use your information for commercial purposes.
I have an issue, who can I contact?
When you have looked at all the Question and Answers, and your issue is not answered, please send an email to the following email address with the following information.
We will try to answer your question as soon as possible.
Email address you can send the mail to:
Please provide us:
Name: Order ID: Issue or Question: How long will you stay at your destination?:
Which devices are compatible with e-sim?
The following devices are compatible with e-sim:
Apple devices: iPhone XR, iPhone XS (Max), iPhone 11 / 11 Pro (Max), iPhone SE 2 (2020), iPhone 12 (Mini) / 12 Pro (Max), iPhone 13 (Mini), iPhone 13 Pro (Max), iPhone SE 3 (2022), iPhone 14 (Plus), 14 Pro (Max), iPad 10.2-inch, iPad Air 10.9-inch, iPad Mini (6th gen), iPad Pro 11-inch, iPad Pro 12.9-inch.
Android devices: Samsung Galaxy A54, Samsung Galaxy S20-series, Samsung Galaxy S21-series, Samsung Galaxy S22-series, Samsung Galaxy S23-series, Samsung Galaxy Note 20 (Ultra), Samsung Galaxy Z Fold (3, 4, 5), Samsung Galaxy Z Flip2 (3, 4, 5), Fairphone 4, Oppo Find X3 Pro, Oppo Reno 5A, Oppo Reno 6 (Pro), Oppo Find X5, Oppo Find X5 (Pro), Oppo A55s, Xiaomi 12T Pro, Xiaomi 13 (Lite, Pro), Motorola Razr 2019, Motorola Razr 5G, Motorola Edge+, Motorola Edge 40 Pro, Motorola G53, Nokia XR21, Nokia X30, OnePlus 11.
Can't find your own device? Always check compatibility with your phone supplier.
Can I install the same e-sim on multiple devices?
No, you cannot install the same e-sim on multiple devices. Your e-sim can only be installed on one device, and most e-sim's can be installed only once. This means that if you remove the e-sim from your device, it will not be possible to install it again.
Can I use my e-sim in another device when my device is broken?
No, you cannot use your e-sim in another device. When the e-sim has been downloaded in a device it cannot be transferred to another device. In this case you will have to order a new e-sim.
Can I activate a top up?
It is possible to activate an extra bundle when your data bundle is fully depleted: 2 GB data for € 9,99. It is also possible to extend the validity period of your bundle: +7 days for € 4,99.
You can activate the top ups in your personal KPN Travelsim account.
What happens to the unused data after the validity period?
The data can only be used within the validity period, which means the remaining unused data cannot be used after the validity period. But no worries! You will receive a text message 24 hours before end of the validity period, and again on the last day of the validity period.
Can I make phone calls or send SMS text messages with my data bundle?
ou will not be able to make phone calls or send SMS text messages, as our e-sim packs provide data only. Telephony services like texts (SMS) and calls are not possible using a data-only e-sim. However, you can use internet-based calls and messages, for instance via WhatsApp.
Can I receive phone calls on my primary number?
Yes, your primary number should be able to receive calls if your device allows you to have a sim and e-sim activated at the same time. If you are using an iPhone, particular models have the Dual SIM Dual Standby (DSDS) technology that allows you to remain connected with both your physical sim and e-sim simultaneously.
However, the number of active e-sims on your device will depend on the device model.
Can I use 5G with my KPN Travelsim?
Yes you can. KPN Travelsim supports access to 5G networks. In the Netherlands 5G is nationwide available on the KPN network. In other European countries as listed below KPN also offers 5G access whenever available on the location where you use your KPN Travel simcard.
In which countries can I use the data plans?
You can use the data bundles in the following countries:
Andorra, Belgium, Bulgaria, Cyprus (Greek part), Denmark, Germany, Estonia, Faroe Islands, Finland, France, Netherlands, Greece, Guernsey, Hungary, Ireland, Iceland, Island of Man, Italy, Jersey, Croatia, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Norway, Austria, Poland, Portugal, Azores, Madeira, Romania, San Marino, Slovenia, Slovakia, Spain, Canary Islands, Czech Republic, Vatican City, United Kingdom, England, Northern Ireland, Scotland, Wales, Gibraltar, Sweden, Switzerland.
Can I use tethering (Personal Hotspot)?
Yes, you can use your personal hotspot with your e-sim as long as it is supported by your device and the network.