Using KPN WiFi HotSpots

WiFi is presently one of the most essential services in places accessible to the public. We want to be reachable – and to remain reachable – wherever we are.

What are KPN WiFi HotSpots?

You can use KPN WiFi HotSpots in places such as supermarkets, holiday parks and cafés.

A KPN WiFi HotSpot is a KPN WiFi connection. Some WiFi HotSpots are free, others are chargeable.

KPN WiFi HotSpots

Logging in at a KPN WiFi HotSpot

Follow these three steps:

  1. On your laptop, tablet or smartphone select the network “KPN” in your WiFi settings.
  2. Open your web browser. A login page then appears. If it doesn't, type www.kpn.com in the address bar. You will then get the login page.
  3. Buy credit online, enter your user name and password or a purchased code. At a free location you just click on start.

Finding a KPN WiFi HotSpot

You can see the KPN WiFi HotSpots locations on the map below.

 

Free and chargeable HotSpots

Some WiFi HotSpots are free, others are chargeable. KPN customers with a KPN Internet subscriptionInternet en TV subscription or mobile subscription have free access to the HotSpots.

With chargeable KPN WiFi Hotspots you choose your preferred payment method.

By credit card, iDEAL or PayPal. You can purchase credit via the login page of a KPN WiFi Hotspot or at a HotSpots location.

The on-site provider of the KPN WiFi Hotspot sells code cards.

Unlimited data for €10 per month. You pay the subscription by credit card.

A list of all the rates for the chargeable KPN WiFi HotSpots is given below.

Credit and subscriptions Valid after first use Price
1 hour (1 device/user) 1 hour € 5,-*
One-day card (4 devices/users) 1 day € 15,-
Midweek/weekend card (4 devices/users) 4 days € 25,-
One-week card (4 devices/users) 1 week € 40,-
One-month card (1 device/user) 1 month € 45,-*
Half-year card (1 device/user) 6 months € 95,-*
Whole-year card (1 device/user) 12 months € 120,-*
Group card (day, 10 users) 1 day € 69,-*
Group card (week, 10 users) 1 week € 119,-*

* These credits are only available online.

Frequently asked questions about KPN WiFi HotSpots

Are you already a customer of KPN?

Do you have a KPN Mobile subscription and/or a TV, Internet en Bellen subscription? Then you need to register for KPN WiFi. This gives you access to the KPN WiFi HotSpots in the Netherlands and to all the FON Hotspots worldwide*.

*Worldwide available only to customers with TV, Internet en Bellen when KPN Fon is activated on the modem. An explanation of this is given on the KPN WiFi page.

Are you not yet a customer of KPN?

Do you currently have no KPN products? Then you simply have to create a user name and password on the login page of a chargeable KPN WiFi HotSpot. This appears whenever you want to make a connection with the hotspot.

Making a connection with a KPN WiFi HotSpot is easy. Follow the steps below:

Yes, you can. You can log out by typing http://logout.hotspots in your browser’s address bar and then click on enter. The logout page appears. Click on logout and you are logged out.

It’s annoying when you cannot log in at once. Here are some of the most frequent error codes and the relevant solution for each.

If you still have any questions or problems, please contact the KPN WiFi HotSpots Customer Service.

By telephone

Call 0800-0414 free of charge. If you are outside the Netherlands, call +31 88 468 77 68.

Our customer service is available 24/7. Depending on your subscription and location your provider may make a charge for calling Customer Service.

By e-mail

Send your question to servicedesk@kpnhotspots.com. We will try to answer your question as soon as possible.

Would you like to offer a KPN WiFi Hotspot yourself?

Do you have a business location and would you like to offer your visitors a fast, secure WiFi connection?

More information about KPN WiFi HotSpots

If you would like more information about KPN WiFi HotSpots, click on the link below to download the PDF with more information.

Brochure KPN WiFi HotSpots (NL)

Leaflet KPN WiFi HotSpots (UK)

Broschüre KPN WiFi HotSpots (DE)

Brochure KPN WiFi HotSpots (FR)