Introduction
2012 was a turbulent and challenging year for the KPN Group
Review of the year 2012
From the strategy update in January to the acquisition of frequencies in December
Our main achievements
KPN has set several specific objectives, expressed in financial and non-financial key performance indicators (KPIs)
Our strategy
"Strengthen", "Simplify" and "Grow" are the three principles on which we base our strategy
Trends in telecom and ICT
The world of telecom and ICT is changing radically and rapidly
Download reports
Download the Annual Report 2012 and Sustainability Report 2012
This is the online version of our Annual Report and Sustainability Report. The PDF of the audited reports and its content prevails over the online version.