Our key issues

KPN adopted a new CSR policy in 2007. We have injected focus into our contribution to society by choosing three pillars: people connected, keeping the Netherlands on the move, and responsible energy use. The new policy will result in 2008 in shifts in our activities with regard to our commitment to society.

KPN is an enabler. We strive to enrich people's lives and offer people greater possibilities to contact each other. The products and services of KPN are aligned with our corporate social responsibility (CSR) policy.

KPN prefers to work with suppliers who also support a sustainable way of working. In 2007, we took a close look at the criteria we apply for suppliers. Among other things this resulted in the production of a code of conduct for suppliers. This Supplier Code of Conduct will be implemented in 2008.

Responsible energy use is one of the three pillars of KPN's new CSR policy. We want to use energy efficiently and invest in innovations that will raise our energy efficiency still further. At the same time, we will continue to focus on waste reduction, good management of cables and other matters that help bring about a better environment.