Social engagement

Enabling contact is KPN’s core business. For 125 years now, we have been putting people in touch with each other. But the rapid development of new media has left some people lagging behind and in danger of losing touch with those around them. As the number one contact-maker in the Netherlands, we are committed to closing the digital gap. We want to restore contacts between people who experience social isolation and their friends, family and neighborhood to allow full participation in mainstream society.

The products and services KPN supplies also put us in a position to enhance mobility in the Netherlands, for example by reducing dependence on a fixed workplace. Another goal we have is to help create services that consume less energy. We do this by offering new products that are simple to use and require the least possible raw materials and energy. The new KPN fiber-optic network, which will gradually be put into service from 2008, needs less maintenance than traditional cable networks. This allows us to conserve energy during our servicing operations.

We defined these objectives in 2007 in our new policy on Corporate Social Responsibility (CSR). We have opted for three pillars that tie in with our core activity, which is to enable contact. Here again, KPN is synonymous with getting connected. The pillars are:

Read more about:

- People connected
- Keeping the Netherlands on the Move
- Responsible Energy Use