This is KPN

KPN in the Netherlands, Belgium and Germany

KPN provides high-quality telephone, Internet and television services and products and is an all-round provider of ICT services. Consumers in the Netherlands take fixed and mobile telephony, Internet and TV from KPN. Business customers use our entire array of innovative and reliable services. They include everything from telephony, Internet and data traffic/management all the way through to the management of ICT services. In Germany, Belgium and elsewhere in Western Europe, the services of the KPN group consist mainly of mobile telephony.

Large portfolio
KPN markets a big portfolio of quality products. Separate brands serve different target groups. Consumers in the Netherlands can choose from KPN (fixed and mobile telephony for families), Hi (mobile telephony for young people), Telfort (no-frills mobile telephony and Internet) and XS4ALL (the innovating Internet provider). The Netherlands, Germany and Belgium have the mobile telephone services of Simyo (competitively priced SIM card) and Ay Yildiz (focused on the Turkish community). BASE and E-Plus are the third mobile telephony brands in Belgium and Germany, respectively. For all their service requirements, the Dutch and international business community can rely on the KPN, Getronics, XS4ALL, Gemnet, Newtel and CSS brands. For mobile communication services for business there is Sympac. I-Basis is one of the world's largest carriers of international voice traffic.

At year-end 2007, KPN had more than 35.3 million customers across the Netherlands, Germany and Belgium. They include 27 million with a mobile phone, 5.4 million with a wireline, 2.4 million with broadband Internet access and 0.5 million with TV. The number of FTEs at KPN stood at 25,500 at year-end 2007, plus another 18,000 at Getronics. KPN made a profit of €2.5 billion in 2007 on annual sales of €12.6 billion.

KPN’s core values: simplicity, personal and trust

Simplicity, personal and trust are KPN's three core values. We expect all employees to understand these values and act accordingly.

Simplicity
KPN offers customers a clear and simple range of offerings characterized by optimum service. To do this we have a uniformly arranged organization that is fast and flexible, and a workforce with a passion for customers. Internally, we make a distinction between the Consumer Market, Business Market, Wholesale and Mobile International, but externally we form a single KPN. Everybody works together to achieve shared goals.

Personal
To underscore our company’s personal nature, it is essential for every employee to be reachable, accessible, honest, open and clear in dealings with our business relations. We devote a lot of time and effort to cultivating energy, empathy and social commitment.

Trust
Our ambition is to grow. To fulfill that ambition we must be the best in a competitive market. Among other things we must do ordinary things extraordinarily well and make sure our services work. The result is satisfied customers who trust our company.