Frequently Asked Questions
About KPN
What is KPN’s strategy?
strategy
What is KPN’s mission?
mission
Who sits on the Board of Management?
A.J. Scheepbouwer is Chairman and Chief Executive Officer
M.H.M. Smits, Member of the Board of Management
E. Blok, Member of the Board of Management
S.P. Miller, Member of the Board of Management
J.B.P. Coopmans, Member of the Board of Management.
More information about the members of the Board of Management.
What kind of organizational structure does KPN have?
Organizational structure
Where is KPN’s head office?
At The Hague, in the Netherlands.
In which countries does KPN principally operate?
KPN provides telecommunications services in the Netherlands, Belgium and Germany, its three core countries. We also operate in other countries through divisions like Eurorings.
How many employees does KPN have?
At June 30, 2008, the KPN workforce consisted of 42.976 FTEs (26.083 FTEs excluding Getronics)
Does KPN have a corporate brochure?
No. KPN publishes its corporate information on its Internet website.
Does KPN have a Sustainability Report?
Yes. KPN has been publishing a written report on its policy and activities concerning corporate social responsibility since 2003. Even earlier, in 2001, KPN published an environmental report on its activities in the Netherlands. This was expanded in 2003 with the addition of an annual report on social, economic and community matters and on our activities in Germany and Belgium.
Sustainability Report 2007
Does KPN have an environmental policy?
Yes. KPN revised its environmental policy at year-end 2004. The policy we adopted sets our course for the coming years. We shifted our focus in 2005 from developing policy to carrying it out. Our policy covers all facets of KPN's operations and sets concrete targets for each part of the group. The environmental policy embraces not only KPN, but also our international subsidiaries E-Plus and BASE.
You can find our reporting on our environmental policy in the Sustainability Report, available only on the KPN website.
What is KPN’s policy on sponsorship?
KPN makes a distinction between commercial and social sponsorship. We are currently reviewing our policy on commercial sponsorship. The central theme of our social sponsorship is using telecommunications to bridge gaps in healthcare and education. Our focus is on young people and elderly people. So we have supported activities appropriate to these target groups, like the Ronald McDonald Children's Fund and the offer of free Internet access and services to all schools in the Netherlands. Through this free Internet offering, KPN is stimulating the knowledge economy. It allows youngsters to become familiar early on with broadband Internet and the applications and services it makes possible.
Sponsorship policy
Does KPN have a company code?
Yes. KPN has a company code. The code ensures that everybody has the same picture of what is and is not permissible at KPN, what must and must not be done, and what is acceptable and unacceptable.
The KPN company code is a living document, so it will never be "finished".
Which brands does KPN have?
KPN has a multibrand strategy, with different brands focused on different target groups. The brands KPN has for mobile communication are Hi, Simyo, Sympac, Telfort and KPN. Our brand in Germany is E-Plus and in Belgium it's BASE. We serve the Internet market with our Het Net and XS4All brands.
What is KPN’s slogan?
Our company slogan is ‘KPN, sluit je aan’. KPN wants to be a company that makes new communication developments accessible to everybody in the Netherlands. KPN connects people, people connect to KPN. This is how KPN wants to take new roads, while retaining the trust customers place in the company.
Does KPN publish the telephone directory?
No. A company called De Telefoongids BV publishes the telephone directory. It is an independent company created out of KPN’s sale of TeleMedia in spring 2003.
Where can I get the new telephone directory?
You can order a new telephone directory from De Telefoongids BV.
Who designed the KPN building called ‘Toren op Zuid’ in Rotterdam?
"An office building for a telecommunications company must be able to communicate with the city". This was the principle according to which Renzo Piano designed this building for KPN, with a facade that leans outwards by 6°, while also serving as a billboard of 96 x 40 meters. The sloping facade is supported by a 45-meter pillar. The ‘Toren op Zuid’ building was delivered in 2000 and is 96 meters tall.
How many vehicles are there in the KPN fleet?
KPN's fleet in the Netherlands numbered 2241 vehicles at April 1, 2008 and is managed by Team Wagenpark KPN.
History
When was KPN privatized?
KPN officially became a blue-blooded company called Royal PTT Nederland NV in 1989. The decision to privatize was taken with a view to the approaching single European market. While the State still held all shares in the company, KPN was responsible for the way it conducted business.
When was KPN first listed on the stock exchange?
KPN was floated on the stock exchange in June 1994. The first tranche of shares was sold on the Amsterdam Stock Exchange, followed by a second tranche and a listing in New York in October 1995. Listings in London and Frankfurt followed in 1996.
Who is generally believed to have invented the telephone in 1876?
Alexander Graham Bell. He applied for a patent in 1876 for the invention of an electrical speaking apparatus that he called the telephone. In 1877, the "Scientific American" published an article about Bell's new telephone.
When did the first telephone exchange go into service?
The first telephone exchange in the Netherlands went into service in Amsterdam in 1881.
When did Dutch telephone numbers become 10-digit numbers?
A nationwide renumbering operation took place on October 10, 1995, when all telephone numbers were changed to 10 digits. This huge renumbering operation was given the name "Operation Decibel".
When did KPN start offering digital TV?
In 2005.
When was the mobile phone introduced?
The mobile phone made its entry in 1990. Four years later, a new mobile network called GSM went into service.
Working and learning at KPN
Does KPN currently have vacancies?
KPN is always on the lookout for talented employees. Our website contains full information about careers at KPN. It includes information for highly educated young people looking for their first job, plus vacancies for people who already have some work experience.
Can I get an internship at KPN?
KPN offers good work experience placements and final project opportunities for talented young people with higher vocational and university education. Our website contains full information about these internships.
Does KPN cooperate in research assignments?
When KPN receives requests of this kind, it examines from case to case whether it can cooperate in the assignment. It depends on the relevance of the subject, strategic choices and so on.
You can send requests to: Infodesk
