Board of Management

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The Board of Management, supervised and advised by the Supervisory Board, manages KPN's strategic, financial and organizational matters and appoints senior managers. The Supervisory Board appoints and discharges members of the Board of Management and establishes their individual remuneration within the boundaries of the remuneration policies approved by the Annual General Meeting and the recommendations by the Remuneration & Organization Development Committee.

By-laws Board of Management (PDF, 79 KB)
Rotation plan Board of Management (PDF, 28 KB)


E. Blok (1957)
Chairman of the Board of Management and Chief Executive Officer

Eelco Blok (Vlissingen, 1957) became Chief Executive Officer of KPN on April 6, 2011. Mr Blok has been a member of KPN’s Board of Management since April 2004, with the exception of the period January 2005 to June 2006, during which time he was appointed Chief Operating Officer Fixed and Corporate Strategy & Innovation Officer. As a Board Member, Eelco Blok has been responsible for the Fixed Division (until January 1, 2007), Business Market, Wholesale & Operations and Getronics (until February 1, 2010) and most recently for Mobile International and iBasis. Following the October 18, 2010 announcement of KPN’s intention to appoint him as CEO, Mr Blok has furthermore held the post of Chief Operating Officer.

Eelco Blok studied Business Administration at the Erasmus University Rotterdam, from 1976 to 1979. He received a Masters in Management from the Graduate School of Management of the University of Technology Delft and the Erasmus University Rotterdam in 1983. In the same year he joined the then-PTT, which subsequently became KPN, as a Business Analyst. Prior to his appointment to the Board of Management, Mr Blok held various management positions within the company.

Eelco Blok holds a seat on the Board of ICT Office and jointly chairs the National Cybercrime Council. In his spare time Mr Blok is a keen sailor.

Eelco Blok lives together with his partner Annemarie Weverling. Together they have three children.

C.M.S. Smits-Nusteling (1966)
Member of the Board of Management and Chief Financial Officer

Carla Smits-Nusteling was appointed as a member of the Board of Management on November 3, 2009. She assumed the responsibilities of Chief Financial Officer on September 17, 2009. Smits-Nusteling joined KPN in 2000 and held various (financial) management positions. Most recently, she was Director of Corporate Control. Since May 2009, she was one of two interim CFOs. Before she joined KPN, Smits-Nusteling held various financial and operational management positions at TNT.

J.B.P. Coopmans (1965)
Member of the Board of Management and Managing Director Strategic Programs Simplification, Quality, Reputation & Branding

Since May 2011, Baptiest Coopmans is responsible for the strategic programs Simplification, Quality, Reputation & Branding. These three programs are an important part of KPN’s “Strengthen, Simplify, Grow” strategy. Baptiest Coopmans was appointed as member of the Board of Management on September 11, 2006. As of January 1, 2007 he was responsible for our Consumer Segment in The Netherlands. As of February 1, 2010, Mr. Coopmans was responsible for the whole of KPN’s Dutch Telco activities.

Coopmans held various (commercial) management positions at Unilever. In 1998 he was appointed Managing Director of DiverseyLever. In September 2000 he was appointed chairman of the Board of IgloMora and as of 2004 he was chairman of the Board of Unilever de Mexico.

T. Dirks (1963)
Member of the Board of Management and Chief Executive Officer KPN Mobile International

Thorsten Dirks was appointed to the Board of Management of KPN on November 7, 2011. Mr Dirks’ responsibilities on the Board of Management cover KPN’s mobile activities outside The Netherlands. Thorsten Dirks joined E-Plus, KPN’s German mobile network operator, in 1996. He has been Chairman of the Board of Management of E-Plus since 2007.

Thorsten Dirks graduated from the University of Hamburg in Electro- and Communications Technology. His career began with management functions at Orbitel Mobile Communication (Vodafone/Ericsson) and Vebacom. Thorsten Dirks has held various management positions at E-Plus, related to networks and IT as well as commercial management, including responsibility for the implementation of E-Plus’ multi-brand strategy. In 2001 he was appointed as a member of the Board of Management of E-Plus, becoming its Chairman as of January 2007. In May 2011 he was made CEO of KPN Mobile International.

Thorsten Dirks has the German nationality, is married and has a son.