The New Way of Working at KPN

To gain experience, KPN has implemented The New Way of Working in its own organization and it has already become part of our daily life. 10,000 KPN employees can work using The New Way of Working and 15,000 video conferences are held every year. Three-quarters of the Dutch employees can hold telephone conferences using the ConferenceCard. These measures lead to higher employee involvement and substantial savings on costs of accommodation and energy use. They also lower traveling times and CO2 emissions. An internal social media platform enables colleagues to keep in touch with each other at any place, any time. At the same time, we realize that colleagues should be able to meet in person in order to cooperate effectively.