Because of the continual population aging and the consequent increased demand for healthcare, the healthcare sector faces major challenges in coping with the predicted labor shortage. ICT can play a crucial role both in the domestic environment of the healthcare customer and in the professional environment of the healthcare provider. KPN sees substantial opportunities to keep healthcare accessible and affordable.
Healthcare institutions, healthcare professionals, insurers, technology operators and customers need to innovate collectively so as to achieve changes for the entire healthcare industry. In the light of the social urgency, society cannot permit itself any delay, so KPN aims to speed things up.
Our network, technical skills and connections with almost all healthcare players place upon us the responsibility of putting the promise of ICT into practice. This has called us to focus in particular on measures designed to enhance the customer's autonomy and self-care, while at the same time skilled professionals must be accessible to them.