Our role in society also carries responsibilities. One of our duties is to ensure our finances remain sound: many people depend on us, be they customers, employees, shareholders or suppliers. A healthy society is indispensable and explains our investment in corporate social responsibility (CSR): That investment means harnessing our products to social needs, operating in an environmentally aware and climate-friendly fashion and fostering a society in which everybody can participate.
Connecting people, bringing them into contact with one another, is our core competence. We provide products and services that allow people to work freed from the constraints of time or place, so that they can combine work with other matters such as care-giving or voluntary activities. This benefits both the employee and the community at large.
ICT plays an ever-growing part in our life. KPN's aim is to be a sound, profitable company by contributing to progress within the community at large. Over the past few years we have been investing EUR 1.8 billion every year in our ICT infrastructure, for example in improving fiber services, fixed and mobile networks, data centers and retail outlets.