How we work

KPN considers a good relationship with its suppliers extremely valuable, from large multinationals to smaller local suppliers and from building materials to IT suppliers. We therefore have to ensure that all transactions – from selection through to payment – are carried out in a fair and ethical manner. KPN has standardized its purchasing conditions to facilitate this. The General Conditions of Purchase (AIV) apply to the purchase orders and other associated contracts of all the suppliers of KPN N.V. and its subsidiaries. The PDF file of the General Conditions of Purchase can be found to the right, under downloads.

Digital data interchange
KPN believes that digital data interchange with its suppliers will lead to greater efficiency in the process, both for the supplier and for KPN. Therefore, one of KPN’s goals is to achieve 80% digital data interchange with its suppliers in 2012. The first step has been taken with this site for suppliers. Work is under way on the iSupplier Portal as well. One of the purposes of this portal is to allow suppliers to view the status of the invoices they have sent. The third step is to make use of a Trading Platform, which will make full data interchange possible.

Supplier Code of Conduct
To build up a sustainable business relationship with our suppliers, we require them to comply with the Supplier Code of Conduct.