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Den Haag, 26-7-11

Highlights

• Q2 financial results down y-on-y; on track to realize outlook
• Progress made with strategic initiatives to strengthen the business in The Netherlands
• High underlying growth in Germany at strong margin
• First phase of restructuring plan is being implemented to optimize cost structure
• Outlook confirmed

Message from the CEO, Eelco Blok
“The market and regulatory headwinds that we have been experiencing in Q1 continued to affect our financial performance in the second quarter, notably in our domestic business. Since Q1 and the announcement of our ‘Strengthen, Simplify and Grow’ strategy, we made progress with our actions to strengthen the business in The Netherlands. We have announced new mobile propositions and multi-room IPTV and have accelerated the restructuring plan. In Mobile International we achieved high underlying service revenue growth in all regions with particularly strong margin performance in Germany. We remain on track strategically, are soundly financed and confirm our outlook for the year.”

Press release for download here: www.kpn.com/results.htm