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ING signs Memorandum of Understanding with Preferred Supplier Team for outsourcing of workplace service provisions
Den Haag, 4-7-06
Preferred Supplier Team (PST) Accenture, Atos Origin, Getronics and KPN have signed a Memorandum of Understanding with ING for the outsourcing of workplace service provisions to 53,000 ING employees in Europe. This entails that, in addition to the service provisions, approximately 550 ING employees in The Netherlands and Belgium will transfer to the PST-parties. The expected contractual value is in excess of 800 million Euro and has a five year duration. A contract signature is expected in the fourth quarter of 2006.
The PST will facilitate a smooth transfer of the workplace service provisions, in compliance to specific needs of ING. In addition to a proven level of expertise in all areas of the workplace service provisions sector, the career opportunities which the parties can provide ING employees have played an important role in the selection process.
The workplace service provisions are supplied as 3rd generation outsourcing. In this form all parties of the PST have individual contracts with ING, whereby the Integrator holds responsibility for the co-ordination of the service provision and the alignment between demand and supply. This expected agreement will be among the first 3rd generation outsourcing agreements in Europe.
The intended agreement to outsource workplace services is a component of ING’s Operations & IT efficiency program in the Benelux region. In accordance with all formal procedures, Works Councils of both ING and PST parties have been provided with all necessary information. The unions have also been informed about the intended transaction.
Atos Origin, Getronics and KPN welcome the ING-employees and will provide, together with ING, a smooth and thorough transfer. It is anticipated that the definitive contract will be signed after the works councils have submitted recommendations. As soon as the contracts have been signed, further information about the services to be provided by the individual parties will be available.
